Frequently asked questions

What is Ace ML?

Ace ML is an AI-powered career-preparation platform for artificial intelligence, machine learning, data science, and applied-science roles.

Who is Ace ML for?

Ace ML is designed for students, graduates, working professionals, and career switchers preparing for technical AI and data roles.

Can I use Ace ML for free?

Yes. The free plan includes access to selected practice, challenges, progress tracking, and previews of premium workflows. Current limits are shown on the Pricing page.

What is included in a mock interview?

Mock interviews may include technical questions, coding problems, behavioural questions, follow-ups, and a final performance scorecard. The exact structure depends on the selected company track, role, and level.

Are the interviews provided by the companies shown?

No. Ace ML independently creates interview simulations inspired by commonly reported interview formats and relevant role expectations. The companies shown do not sponsor, approve, or conduct these simulations unless explicitly stated.

Does Ace ML guarantee a job or interview?

No. Ace ML provides preparation tools and educational guidance. Results depend on your experience, preparation, applications, interview performance, and hiring conditions.

How does the personalised roadmap work?

You upload your resume, choose a target role and preparation timeline, and Ace ML analyses your profile to generate skill gaps, recommendations, and a focused preparation plan based on current market requirements.

Is my resume safe?

Your resume is processed only to provide requested features such as analysis and roadmap generation. Please read the Privacy Policy for details on processing, retention, and third-party service providers.

Is AI-generated guidance always accurate?

No. AI-generated output may occasionally be incomplete or incorrect. Review recommendations before relying on them for career, educational, or application decisions.

Can I cancel my subscription?

Yes. You may cancel renewal at any time. Your paid access will normally remain active until the end of the current billing period.

Will cancelling automatically create a refund?

No. Cancellation prevents future renewal. Refund eligibility is governed separately by the Refund Policy.

Which devices and browsers are supported?

Ace ML is intended to work on modern desktop and mobile browsers. Interview voice, microphone, and coding features generally work best on an updated version of Chrome, Edge, or Safari.

How can I report an incorrect question or technical issue?

Email support@acemlcareer.com with the page, question title, and a short description of the issue.

How can I contact Ace ML?

Email support@acemlcareer.com. We aim to respond within three business days.